Nonprofit HR is currently seeking Membership Coordinators to support our nonprofit clients in the metropolitan DC area. We have on-call, temporary (short & long term), contract and direct hire positions available. Job Duties: Process and fulfill all membership and communication orders Maintain membership records Answer member and prospective member calls Process outgoing mail Process membership dues and payments Code payments and prepare deposits Process credit card payments Work with requisite departments to maintain currency of receivables Process W-9s Answer phone in a polite and courteous manner and directing them to appropriate staff member Provide customer service to Members Nonprofit HR provides a link between mission driven professionals with a passion for working in nonprofits and nonprofit organizations looking for mission driven temporary staff. We work with all categories on nonprofits which include Trade Associations, Foundations, Charities, Political and Religious organizations.
Knowledge of Membership databases like iMIS,eTapestry, Personify and Raiser's Edge Excellent customer service, verbal and written communication skills. Ability to multitask and prioritize while working with a team. A polished professional image and demeanor, effective interpersonal skills and ability to take initiative. Demonstrated computer skills including proficiency with Microsoft Word, Excel, and Outlook. Experience working or volunteering for nonprofit organizations, and a strong commitment to making a difference in the community. Bachelor's degree preferred with 2-3 years of work experience.